Frequently Asked Questions
Product Information
Learn about Vitrazza Glass Chair Mats, construction, safety, and product features.
Are Vitrazza Glass Chair Mats made from real glass?
Yes, all Vitrazza® Glass Chair Mats are made from solid 1/4-inch thick SGCC and ANSI certified tempered safety glass. And we add a protective nano-tech coating (Invisible Shield® Pro15) to help resist fine scratches. It's Super-Strong!
What Is SGCC Certification?
The Safety Glazing Certification Council (SGCC) is an independent organization that administers a voluntary certification program for safety glazing products. Under this program, manufacturers submit their products to SGCC-approved independent laboratories for testing against recognized safety standards.
Every Vitrazza Glass Chair Mat is manufactured using SGCC-certified tempered safety glass, meaning the glass has been independently tested to verify it meets strict safety and performance requirements. This third-party certification provides added confidence in the quality, consistency, and reliability of every Glass Chair Mat.
What is ANSI Z97.1?
ANSI Z97.1 is the American National Standard that establishes performance and safety requirements for safety glazing materials, including tempered safety glass. It defines rigorous testing procedures to help verify that tempered glass meets recognized standards for impact resistance, durability, and safe breakage characteristics.
Every Vitrazza Glass Chair Mat is manufactured using tempered safety glass that complies with ANSI Z97.1, providing added confidence that the glass has been independently tested to meet established North American safety standards.
Where are Vitrazza Glass Chair Mats manufactured?
Vitrazza sources our ANSI/SGCC certified tempered glass from FOUR suppliers. All custom designs are made in the US. Most in-stock sizes are sourced from one longstanding, trusted supplier in Fujian Province, China. Fill-in orders are sourced here in Colorado. All imported goods are marked accordingly.
How thick is a Vitrazza Glass Chair Mat?
Every Vitrazza Glass Chair Mat is manufactured from solid 1/4-inch (6 mm) tempered safety glass.
While some Glass Chair Mats use thinner 4 mm glass, Vitrazza chose 6 mm because the additional thickness provides greater rigidity, a more substantial feel, and improved resistance to flexing during everyday use.
Thickness is only one part of overall performance, which is why every Vitrazza Glass Chair Mat also features Invisible Shield® Pro 15 Nano Tech Coating, a furniture-quality Mini-Bevel, the Stabil-a-dot™ Bumper System, and independent SGCC and ANSI certifications.
What is a Mini-Bevel?
The Mini-Bevel is the signature edge design on all Vitrazza Glass Chair Mats. It creates a smooth transition onto the Glass Chair Mat while preserving more of the glass's original thickness near the perimeter. Creating a wider bevel requires removing more glass from the perimeter, which can reduce material in one of the Glass Chair Mat's most exposed areas. The Mini-Bevel is designed to balance ease of use, appearance, and long-term durability.
What are the glass clarity options?
Vitrazza Glass Chair Mats are offered in "Chiaro - Standard Clear" and "Luminoso - Low-Iron Ultra Clear" clarity options. Standard clear glass is clear, you can see right through it, but the iron content casts a subtle green undertone. Our Low-Iron Ultra Clear glass has the iron almost entirely removed giving it a brighter, optically clear aesthetic that's especially appealing on light colored floors and in high-end offices.
What’s included with my Glass Chair Mat order?
When you order from Vitrazza, you can have confidence that we're taking care of every detail. We want you to have a great experience receiving your new Glass Chair Mat. So, we include our curated 'Care Pack’.
Here's what is included:
- Inside you'll find our Transferable Lifetime Warranty, handling tips, cleaning tips, and more.
- The Vitrazza Stabil-a-dot™ Bumper System enables your new Glass Chair Mat to work on any type of flooring. And it helps resist creeping. The system includes 3 different sets of bumpers; one labeled ‘hard surface’, one labeled 'carpet', and the other labeled 'Super-Size" (for use on plush and high-pile carpets). Choose the set that applies to your floor and apply those bumpers to the bottom of the mat (we include a diagram).
- We give you a valuable Easy Lift Tool™ which customers use to slip under the mat when they want to lift or move it. We don't want you to use metal tools such as screwdrivers.
How Are Vitrazza Glass Office Chair Mats Made?
What is the expected lifespan of a Vitrazza Glass Chair Mat?
A Vitrazza Glass Chair Mat is designed to provide years of reliable performance under normal office use and is backed by a Transferable Lifetime Warranty. Because tempered glass won't dent, curl, crack, yellow, or develop wheel tracks like many plastic chair mats, many customers never need to replace their Glass Chair Mat.
What is the weight limit of a Vitrazza Glass Chair Mat?
A Vitrazza® Glass Chair Mat is made by spec to 10,000psi and designed to hold over 1,000lbs.
Is a Vitrazza Glass Chair Mat ergonomic?
Yes, absolutely! We asked an independent ergonomist to study the impact a Glass Chair Mat might have on human behavior and posture. The pilot study was the first time anyone had scientifically studied the effect different flooring types have on "bad" awkward postures and "good" mini-movement breaks. The study revealed that a Glass Chair Mat used on top of a rug reduced bad postures by 93%, and promotes circulation by increasing mini-movement breaks 61%.
Is a Vitrazza Glass Chair Mat slippery if you have water on your shoes?
Water from shoes doesn’t pose a problem at all. We apply Invisible Shield® Pro15 Nano-Tech Coating to help resist fine scratches and it also reduces slipperiness.
Will the Vitrazza Glass Chair Mat build up a static charge?
No! Unlike other mats, a Vitrazza Glass Chair Mat is static-free.
Is there a warranty on a Vitrazza Glass Chair Mat?
Yes, each Vitrazza® Glass Chair Mat comes with a written [Transferable Lifetime Warranty](/content/pages/warranty "Transferable Lifetime Warranty"/index.html).
Buying Guide
How do I choose a size for my Vitrazza Glass Chair Mat?
The best Glass Chair Mat size depends on your desk, your chair's range of movement, and how you work throughout the day. For the best experience, your chair should remain on the Glass Chair Mat during your normal range of motion rather than frequently rolling on and off the edge.
Vitrazza offers 22 standard sizes across the [Prima Collection](/content/products/36-x-42-rectangle-glass-chair-mat "Prima Collection"/index.html) and [Moda Collection](/content/collections/the-moda-collection "Moda Collection"/index.html), as well as fully custom Glass Chair Mats through the [Vista Collection](/content/pages/custom-glass-mats "Vista Collection"/index.html) for unique workspaces.
What is the difference between The Prima Collection and The Moda Collection?
Both the [Prima Collection](/content/products/prima-glass-chair-mats?variant=40741319671872 "The Prima Collection Glass Office Chair Mats"/index.html) and [Moda Collection](/content/collections/the-moda-collection "The Moda Collection"/index.html) feature the same premium Vitrazza Glass Chair Mats, manufactured from solid 1/4-inch (6 mm) tempered safety glass with Invisible Shield® Pro 15 Nano Tech Coating, furniture-quality Mini-Bevel edges, and our Transferable Lifetime Warranty.
The difference is simply the selection of available sizes and shapes.
Does Vitrazza offer custom sizes and designs?
Yes. If one of our [**22 standard sizes**](/content/collections "22 standard sizes "/index.html) isn't the perfect fit for your workspace, the [Vista Collection](/content/pages/custom-glass-mats "The Vista Collection - Custom Designed Glass Chair Mats"/index.html) allows you to create a custom Glass Chair Mat tailored to your exact needs.
How long does a custom Glass Chair Mat take?
Once you've approved your CAD drawing and final quote, production of your Vista Collection™ Glass Chair Mat typically takes 4–6 weeks.
Are there discounts available for bulk or multiple-unit orders?
Yes! Learn more HERE.
Is there a showroom I can visit?
No, Vitrazza sells direct to customers via our e-commerce store.
Can I use a stationary chair on a Vitrazza Glass Office Chair Mat?
Yes, you can use a stationary chair, as long as it has no exposed metal that will contact the glass.
Shipping & Delivery
Are there any delivery or shipping charges?
Vitrazza offers Free Shipping for all orders of Glass Chair Mats and for most accessories (for the contiguous 48 US states).
How long does it take for an item to ship/deliver?
In-stock items will ship within one business day (Mon-Fri) and you’ll get a confirmation email with the tracking number. Transit time ranges from 1-5 business days depending on the destination.
How are Vitrazza Glass Chair Mats shipped or delivered?
Small and medium-sized Glass Chair Mats ship via Priority Ground; there is no signature required and no appointment. The FedEx Ground driver will leave the carton at your front door, garage door, or apartment mail room, like they would with any other package.
Larger Glass Chair Mats ship via Priority Freight.
What if my order is damaged in transit?
Vitrazza self-insures all of our shipments. If a product is damaged during the shipping process, please send us a photo with your order number to support@vitrazza.com. We'll ship a replacement.
Setup & Care
Is there a top and bottom designated on a Vitrazza Glass Chair Mat?
Yes. The top is protected with Invisible Shield Pro15 and indicated with a static cling label.
Will a Vitrazza Glass Chair Mat move or ‘creep’ on carpet?
It shouldn’t! We include our exclusive Stabil-a-Dot™ Bumper System in your Care Pack. You get three sets of clear rubber bumpers to apply to the bottom of the mat, which help keep the mat in place.
Can I use a Vitrazza Glass Chair Mat on hardwood, tile, or marble flooring?
Yes! If you have beautiful hard floors in your office, you shouldn’t cover them up with cheap, dingy plastic mats. A Vitrazza Glass Chair Mat is clear, so it never distracts from hardwood, tile, or marble floor designs.
Can I put two mats together side by side to create one big mat?
Regular contact between the edges of two Glass Chair Mats is a concern for damage. If you need a solution to butt two mats together, we offer a clear, [plastic H-channel connector](/content/products/h-channel "H-Channel Spacer"/index.html) to clip the mats together.
What is the plastic stick tool included in the care pack?
This ‘Easy-lift’ tool is intended to slip under the edge of a Vitrazza Glass Chair Mat when you need to pick up a side or move the mat. DO NOT USE METAL TOOLS.
Do I need special wheels for my office chair when using a Vitrazza Glass Chair Mat?
Not unless your wheels have metal tread, which is highly unusual. Most office chairs have either plastic or urethane tread on the wheels. Either will work on a Vitrazza Glass Chair Mat.
Warranty & Support
What does the warranty cover?
Every Vitrazza Glass Chair Mat includes a Lifetime Transferable Warranty. Read the complete terms HERE.
How do I file a Warranty Claim?
If your Glass Chair Mat breaks, which is extremely rare and unlikely, please take a photo of the broken mat and submit a warranty claim form, HERE, or email it to support@vitrazza.com. A Vitrazza Specialist will contact you immediately to assist.
Can I order replacement Stabil-a-Dots?
Yes! You can order a Stabil-a-Dot Refresh Kit, here!
How do I start a return or exchange?
If you're not completely satisfied, contact us within 30 days after receiving your order. We'll send you a pre-paid return label to ship it back to us for a full refund.